NEVADAPAGES INTERNET SERVICES, Reno NV
GENERAL MANAGER / NETWORK ADMIN / DEVELOPER

6/96 to Present

General management of business issues as well as direction of development and administrative staff. Provided wide array of Internet/PC consulting services including design, installation, and maintenance of Local Area Network servers and client workstations using Windows 95/98/Me/XP, Windows NT Server/Workstation, Windows 2000 Professional/Server, Macintosh OS 7-9/X, and various flavors of Linux. Installation & customization of wide variety of software including business applications, networking applications, utilities, firewalls, etc. End-to-end management, design, and maintenance of commercial & private websites, servers, and web-based applications for contract clientele. Additional services including promotion and marketing; advertising copy and artwork; on-site training; research, business writing, copy editing, and the best customer service in the industry.

WEBQUEST INTERNATIONAL, INC., Minden, NV
WEB DEVELOPER / NETWORK ANALYST

1/00 to 4/00

Short term contract providing HTML development and network analysis for this online entertainment start-up. Worked as part of development team producing & maintaining various game-related websites. Analyzed and documented procedures for administration of websites purchased from third-parties. Administered Unix and NT 4 web servers. Designed and implemented a company Intranet for inter-departmental communication and project management.

MICROSOFT LICENSING, INC., Reno, NV
SUPPORT ANALYST

5/98 to 7/98

Short term contract providing support for Microsoft OEM website developers on very large server farm. Utilized various internal systems & maintenance tools in addition to Windows NT Server products (including SQL Server 6.5 and Access 97). Installed & configured new NT servers and MS SQL databases for dynamic websites and distributed application servers.

MOUNTAINGATE DATA SERVICES, INC., Reno, NV
(A DIVISION OF LOCKHEED MARTIN CORPORATION)
WEBMASTER / NETWORK SYSTEMS TECHNICIAN

7/96 to 1/98

Department supervisor within a midsize Information Services team. Planned & implemented the installation, maintenance, and management of systems for a 200 seat Local Area Network, comprised of Windows 95, Windows NT Server/Workstation, Macintosh, Silicon Graphics (IRIX) and Sun workstations (SunOS Unix). Responsible for the management, design, and maintenance of commercial website and corporate Internet resources. Redesigned corporate website from the ground up, including improved navigation controls, organization of content, conversion of documents to web accessible formats, and software upgrades. Managed FTP filebase and servers for the Engineering department. As a direct result of my work, Lockheed Martin awarded MountainGate the "Best Use of Graphic Communication" award in 1996 (chosen from all divisions of the extremely large Lockheed Martin global enterprise). Provided research services for all departments; edited & co-wrote various marketing materials. Conducted Internet Basics, Advanced Internet, and Communications classes in addition to customized individual training. Planned & implemented promotional measures resulting in a 500% increase of logged pageviews. Designed and implemented custom web-based system for marketing EOL products and overstock parts inventory. Company liaison and consultant for all Internet-related projects. Direct report to the President and CEO of the company.

ONLINE ASSOCIATES, Reno, NV
NETWORK SYSTEMS ADMINISTRATOR / PC SYSTEMS CONSULTANT

9/90 to 6/96

Online services design and management. Management of help desk; design of logos, stationary, and marketing materials; creation and maintenance of WWW sites and client accounts; HTML document creation and editing; personal computer consulting services (in-house and on-site). Managed busy computer bulletin board service with over 3,000 active accounts; designed new features for online clientele. Provided PC/Network installation & maintenance and electronic/print publishing services to clients in the Northern Nevada region, including the State of Nevada Department of Education, State of Nevada General Services Division, Sierra Nevada Corporation, Nevada Schools Network, YKC Technologies, Tahoe Peripherals, etc.

TELEVISION CONCEPTS 3 / TC3 MEDIA, INC., Reno, NV
DIRECTOR OF INFORMATION SYSTEMS / DESKTOP PUBLISHING

4/89 to 9/90

Implemented & managed a desktop publishing and graphic design center for marketing and video production materials. Overhauled existing information systems and information management resources; designed & installed a Local Area Network for Windows & Macintosh systems, authored policy & procedures for information systems & document/database management, designed inventory and sales database systems; upgraded existing IT infrastructure. Edited & co-wrote scripts and video production materials for infomercials and public television projects.

UNIVERSITY OF NEVADA, Reno, Nevada

1985 to 1987

English Literature, Computer Science, Writing Technique and Rules, Music Theory and Performance.

CONTINUING EDUCATION, Reno, Nevada

1987 to Present

Traditional academic/corporate training combined with self-taught skills & experience relating to desktop publishing, typesetting, web design, PC/Network technologies; professional PC tech, customer support and desktop publishing experience beginning in 1987. Scored with 90% proficiency on the A+ PC Tech self test (1997).